Info you need to succeed with heat pumps

AWHP 101: What the heck is an Air to Water Heat Pump?

Air-to-water heat pumps (AWHPs) bridge HVAC and plumbing. In this field-first AWHP 101 class, Ross Trethewey hits the basics of what matters: monobloc vs. split, keeping refrigerant outdoors, and delivering heating, cooling, and DHW from one system.

Ross Trethewey

,

Building Engineer, Ask This Old House

|

AWHP 201: Choose Your Own Hydronic Adventure (The Callback-Free Edition)

Air-to-water gives you options. This session shows which ones pay off—and which ones burn weekends. We’ll start with a fast review of common applications: in-floor radiant, fin-tube radiant, radiant + fan coils, straight fan coils, snow melt, and min

Nick Conklin

,

Strategy Director, LG

|

Cold Climate Heat Pump Selection: Manual S and beyond for better results and happier customers

In this session, we will highlight Manual S procedures for cold climate heat pumps and discuss additional important tradeoffs, that Manual S is silent on, that should be considered when selecting equipment, such as electricity consumption, house of a

Eric Fitz

,

Co-Founder, Amply Energy

|

Don't Let Old Ducts Kill your Heat Pump Sale

Learn the field-proven process that turns potential callback nightmares into referral goldmines. Get the duct evaluation framework that positions you as the contractor who gets it right the first time. Stop competing on price when you could be winnin

Chris Morin

,

Owner & Author, HVAC Pro Blog LLC

|

Dry Houses in Wet Climates: Applying Southern Humidity Control In Northern Homes.

We'll cover best practices when sizing, selecting and designing heat pumps in humid areas or peak summer months. Is supplemental dehumidification ALWAYS required? What about other strategies such as reheat dehumidification? We'll even cover how to av

Tim Destasio

,

Owner, Comfort Science Solutions

|

Elevating HVAC Efficiency: Geothermal vs. Air Source Heat Pumps

When it comes to heating, cooling, and hot water systems, the comparison of ground source heat pumps (GHPs) and air source heat pumps (ASHPs) is not as straightforward as it may seem. This panel discussion session will delve into the technical and ec

Geoff Hoffer

,

VP of Operations & Engineering, Aztech Geothermal

|

Amanda Schneck

,

Northeast Sales Manager, WaterFurnace

|

Jason FIller

,

Sales Engineer, F.W. Webb

|

Hal Smith

,

Owner, Halco Home Solutions

|

GEO 101 – Learn Why Ground Source Heat Pumps Should be a Part of Your Business

Discover how ground source heat pump (GHP) systems, also known as geothermal, can revolutionize your HVAC offerings. Discover how GHP systems can reduce energy use by 40-70% while seamlessly integrating with standard HVAC equipment. This expert-led p

Geoff Hoffer

,

VP of Operations & Engineering, Aztech Geothermal

|

Amanda Schneck

,

Northeast Sales Manager, WaterFurnace

|

Jason FIller

,

Sales Engineer, F.W. Webb

|

Hal Smith

,

Owner, Halco Home Solutions

|

Getting It Right Every Time: Standardizing Your Heat Pump Sales & Install Process

Selling and installing high-performing heat pump systems isn’t about luck—it’s about having a clear, repeatable process that ensures quality and customer satisfaction. In this session, Paul McHugh, Senior New System Engineer at Ray O. Cook, shares a

Paul McHugh

,

Senior Estimator, Ray O. Cook, Company

|

Grow Your Business with Distributor Partnerships and Clean Heat Connect's Training Resources

Do you have enough training support? Hear from top distributors and NY's Clean Heat Connect training program on how you can partner with your distributor for deeper training using proven comprehensive knowledge from Clean Heat Connect. View the train

Royal Chadwick

,

HVAC Technical Trainer, F.W. Webb

|

Stephanie Nussbickel

,

President, N&S Supply

|

HPWH Installs 101 - History, Basics, and Essential Best Practices

This session breaks down the fundamentals of heat pump water heater installations. Voya will clear up common myths with a quick history lesson, explain airflow essentials, and cover capacity basics—including when HPWHs run in resistance mode—so contr

Voya Milasinovic

,

Sr. Mgr. Building Science & Market Development, LG

|

Heat Pump Commissioning: Why Cooling Mode Matters

Outdoor Temperature limiting your ability to commission a heat pump? Many technicians rely on heating-mode operation to charge a heat pump—but that only provides a rough estimate. The final refrigerant charge must always be verified in cooling mode t

Joe Medosch

,

Director of Training, measureQuick

|

Ben Chouinard

,

Vice President, Unified Comfort Systems

|

Heat Pump Realities: Capacity, Comfort, Control

Key Takeaways: 1) Balancing Capacity & load. 2) Managing Moisture & Comfort. 3) Data Logging & Diagnostics

Chris Hughes

,

Director of Sales, The Energy Conservatory

|

Ben Knopp

,

Dir. of Innovation and Senior Consultant, Innova Building Advisors

|

Heat Pump Water Heaters: Creating Market Transformation

Did you know that Hybrid Heat Pump Water Heaters will be replacing standard electric residential tanks May, 2029?Its not IF you will be selling/installing them, but WHEN you choose to become the “go to” company.Start building your skills now by learn

Gregg Holladay

,

Business Development Manager, Bradford White

|

Heat Pumps + Envelope: Building the Right Business Model

Heat pumps deliver the best results in homes with strong building envelopes, but success isn’t just about building science. For many contractors, the real challenge is deciding how envelope work fits into their business model. For example, should you

Kevin Brenner

,

President, Healthy Home

|

Hal Smith

,

Owner, Halco Home Solutions

|

Hiring Wins, Losses, and Lessons: A Panel Discussion

Hiring is never easy, and in the heat pump industry, the stakes are even higher. In this candid panel, contractors from a variety of backgrounds share their best experiences (and maybe a few horror stories) about building teams. Together, the panel w

Kevin Brenner

,

President, Healthy Home

|

Chad Simpson

,

Owner, Simpson Salute

|

How to Be Profitable Selling & Marketing Heat Pumps: Best Pricing Practices

Profitability in the heat pump business comes down to more than just setting a price—it’s about understanding the numbers behind every job. This session covers essential job costing methods and why relying on gross margin alone can be misleading, esp

Hal Smith

,

Owner, Halco Home Solutions

|

Hybrid Heat Hacks: How Not to Be One.

Dual Fuel Systems promise flexibility, and efficiency - but only if they're designed with the right balance of climate, controls, and contractor know-how. This session will break down when dual fuel makes sense (and when it doesn’t), how to size and

HVAChicks Jennifer

,

Chief of Training, Skillcat

|

Insulation = Income: How An Easy Bolt-On Profit Center Elevates You Above Your Competition

This session will show you how to turn insulation into a simple, profitable add-on without overloading your technicians. We’ll cover the basic scope of work, what it takes to get started, and how to make it a smooth, hands-off profit center that sets

Ken Allison

,

Business Development, IDI Distributors

|

Keeping Heat Pumps smart in cold weather: Control Strategies for Cold Climate Heat Pumps

Journey through the wild applications and learn the key settings for success for controlling ccASHP’s in various applications. We will go through ducted all electric heat pumps, ducted dual fuel heat pumps and Ductless heat pumps with and without non

Zak Paine

,

HVAC Installation Consultant, Slipstream

|

JT Stewart

,

HVAC Consultant, Slipstream

|

Looking to Sell Your Business? Here's What Buyers Want to See

Selling your HVAC business isn’t just about the numbers—it’s about building a company that can scale. In this session, Brian Alexson, CEO of HomeX Services Group, shares what acquisition firms look for when evaluating potential purchases and how they

Brian Alexson

,

CEO, HomeX Services Group

|

Marketing Heat Pumps in 2025: Trends, Tactics, and the Consumer Mindset

Heat pumps are no longer niche, and as adoption grows, so do the strategies for marketing them. This session covers both the fundamentals of heat pump marketing as well as the latest tactics and evolving advice on how to capture homeowner attention a

Peter Troast

,

Founder, Energy Circle

|

MassSave Rebate Presentation

Description to be posted.

Speakers to be added

Measured, Not Modeled: Outperforming the Models with Proper Commissioning

See a real-world home going from oil heat through several iterations to a modern heat pump—using actual performance data from Huff Hoffmaster's own family home. Through full commissioning, real-time measurements, and verified kW usage, Huff shows how

Huff Hoffmaster

,

Contractor Success Manager, Rewiring America

|

Meet My Invisible Friend AIR! - Fundamentals of Air You Forgot or Never Knew

You probably know air pretty well, but across the country Ty Branaman finds there's a number of misunderstandings or key concepts commonly forgotten about air. Join this engaging demonstration driven talk to dial in your core knowledge essential to c

Ty Branaman

,

Head of Training, GRIT Foundation

|

Next Gen of Heat Pumps: Smart Controls, H20 Energy Storage, & All In One Units

This panel brings together innovators and industry leaders who are pushing the heat pump frontier. The discussion will spotlight breakthroughs in efficiency, new ways to use hot and cold water for energy storage, and the advanced control strategies t

Matthew Knoll

,

Cofounder/CTO, Quilt

|

Greg Hosselbarth

,

Vice President of Sales, Cala Systems

|

Nick Conklin

,

Strategy Director, LG

|

Berlin Raj

,

Co-Founder, Totex

|

Not Just Another Heat Pump Installer: A Panel Discussion on How to Differentiate Your Business

With heat pump installers flooding the market, homeowners are increasingly left wondering why one contractor’s bid looks different from another’s—why yours is ducted, or a different size and, frequently, why yours costs more. In this panel, contracto

Scott Libby

,

Owner, Royal River Heat Pumps

|

Gabriel Erde-Cohen

,

Founder, We Clean Heat Pumps

|

HVAChicks Jennifer

,

Chief of Training, Skillcat

|

Ryan Williams

,

President, 128 Plumbing, Heating, Cooling & Electric

|

Overcoming High Humidity Challenges: The Critical Role of Dedicated Dehumidification in Heat Pump Applications for Humid Climates

Today’s AC Systems and Heat pumps, despite their efficiency in temperature control, often exhibit limited dehumidification capacity. This combined with mechanical ventilation and occupants can result in indoor relative humidity levels exceeding the

Nikki Krueger

,

Director of Marketing & Business Development, Santa Fe Dehumidifiers

|

Real Talk on HPWH's in the field

Ryan Williams and Domenic Federico of 128 Plumbing, Heating, Cooling & Electric will take the stage to explore the role of heat pump water heaters in today’s market. Ryan, a second-generation master plumber and company president, will join Domenic, f

Ryan Williams

,

President, 128 Plumbing, Heating, Cooling & Electric

|

Real-World vs Modeled Loads: Size From Energy Bills, Manual J, or A Thumb?

This panel dives into one of the biggest challenges in heat pump design: the gap between modeled load calculations and the real-world loads homes actually experience. Panelists will explore the pros and cons of Manual J and other modeling approaches,

Nate Adams

,

Founder, Nate The House Whisperer

|

Alex Meaney

,

Owner, Mean HVAC Consulting & Design

|

Eric Fitz

,

Co-Founder, Amply Energy

|

Recruiting and Retaining the Next-Gen Workforce

Recruiting and Retaining the Next-Gen Workforce• How to attract younger techs who want clean energy careers.• Apprenticeship models, in-house training, and partnering with trade schools.• How to keep your best employees when demand for talent is expl

Heather Wallace

,

Communciation Director, Momentum Innovation Group

|

Rethinking Heat Pump Water Heater Placement: Solving Moisture Problems While Unlocking New Value in Home Design

Address rising moisture issues in HPWH installations and offer proven strategies to prevent mold while improving performance. Attendees will learn practical ventilation techniques and explore how HPWHs can be leveraged to create a European-style cold

Voya Milasinovic

,

Sr. Mgr. Building Science & Market Development, LG

|

Rethinking the Heat Pump Business Model: A Look at the Companies Leaning on Innovation

Across the country, a new wave of companies is rethinking how heat pumps are marketed and delivered to homeowners. Backed by significant funding and focused on customer experience, these “concierge” models promise to make heat pump installation simpl

Grant Gunnison

,

Founder & CEO, Zero Homes

|

Max Veggeberg

,

CEO, Tetra Home Services

|

Mark Kasdorf

,

Founder & CEO, Forge

|

Stephen Lake

,

Founder, Jetson

|

Setting Up Your Team for Success: How to Develop an In-House Training Program

Finding skilled heat pump technicians is one challenge—developing them is another. More contractors are focusing attention and resources on in-house training programs to advance employees with varying skill levels and bring newcomers from outside HVA

Chad Simpson

,

Owner, Simpson Salute

|

Kevin Brenner

,

President, Healthy Home

|

John Anderson

,

Senior Training Instructor, Sila Services

|

Show Me the Money: How Openly Publishing Our Prices & Pricing Breakdown Resonates with Consumers

Call us crazy, but we think openly publishing your installation prices, and where the money goes from a homeowner's pocket to equipment, materials, and labor, is a great way to build trust with customers in a low-trust market, particularly for small/

Kit Wu

,

Founder, Laminar Collective

|

Hannan Rhodes

,

Co-Founder, Laminar Collective

|

Termination Hardware: The Overlooked Key to Air Distribution Performance

The selection of grilles and registers is just as important as choosing equipment based on an accurate load calculation and proper duct design. Yet, this critical step selecting the right supply outlet covers and return grilles is often overlooked. D

Ed Janowiak

,

Manager, HVAC Design Education, ACCA

|

The Bad News First: Manuals J, S and D:

Come hear the terrible news about good HVAC (for the first 30 minutes of the session)- laying out widely held or (up and coming) beliefs that lead to bad outcomes. Stay for the good news: (30 minutes of the session) of tips for doing better- with an

Alex Meaney

,

Owner, Mean HVAC Consulting & Design

|

The Metrics That Matter Most for a Profitable HVAC Business

Running a profitable HVAC business requires more than instinct; it’s about knowing your numbers and having systems in place to make them accessible every day. This session explores the financial practices that keep companies on track, including:-Unde

Chad Simpson

,

Owner, Simpson Salute

|

The Small HVAC Owner’s Guide to AI Workflows That Actually Work

Everyone is talking about AI but let's be honest, no one is using it to its maximum potential. What can AI actually do for small HVAC businesses that make up the majority of the industry? LLM technologies have the potential to transform how back offi

Furman Haynes

,

Co-Founder, WorkHero

|

Winter peaks and control freaks

Participants will learn about heat pumps and their control systems during this session. We will discuss how adjusting heat pump controls can enhance or affect occupant comfort and energy efficiency.

Eric Kaiser

,

Industry Engagement Manager, TruTech Tools

|

Brynn Cooksey

,

Training Director, HVAC U

|

Zone Smarter, Not Harder: Unlocking Energy Efficiency with Heat Pump Automation

This session explores how next-generation zoning and control systems maximize the potential of Inverter-driven heat pumps. Attendees will learn how zoning plus modulation delivers tailored comfort without peak power waste, while maintaining full Inve

Daniel Carrillo

,

Technical Sales and Training Specialist, Airzone

|

Christopher Rystedt

,

Technical Sales and Training Specialist, Airzone

|

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Heading 1

Heading 2